LAPCO:
Manufacturer’s Warranty
LAPCO Manufacturing Inc. (“LAPCO”) provides warranty against defects in manufacturing of the products only. LAPCO will repair or replace any garment that has a manufacturing defect. LAPCO will determine whether a returned garment will be repaired or replaced.
This warranty does not cover:
- Normal wear and tear (including zippers and other hardware)
- Misuse
- Neglect
- Obvious abuse of the garment
- Umbrellas damaged by use in high wind
- Garments that have had changes or alterations that significantly vary from the original design
No warranty is implied or intended as to the use, handling, or results and performance to be obtained. LAPCO does not guarantee the suitability of products for specific uses or purposes.
LAPCO’s obligation is to ensure our flame-resistant apparel will meet the requirements of the standards specified on the garment’s labels. When laundered correctly, the flame-resistance of LAPCO FR™ apparel is guaranteed for the life of the garment.
LAPCO endeavors to ensure that all orders are shipped correctly. In the event an error should occur due to LAPCO, the order will be corrected at no extra cost to the customer. Please call or email customer service to request a return authorization (RA) number.
Please contact our customer service team with any warranty questions:
Phone: 800-385-5380
Email: [email protected]
Hours of Ops
Weekdays – 8:00 am to 4:30 pm Central
Saturday & Sunday – Closed
BENCHMARK:
ONE-YEAR REPAIR WARRANTY
Benchmark FR flame resistant properties are guaranteed for the life of the garment. Benchmark FR shirts, coveralls, pants and outerwear are backed by the best warranty in the industry, a limited one year free repair warranty starting from the date it ships.
We will repair any Benchmark FR shirts, coveralls, pants and outerwear with the same materials, components and thread for free.
UNCONDITIONAL FR WARRANTY
All Benchmark FR accessories are also backed by the only limited unconditional warranty in the industry. We will replace or repair any damaged Benchmark FR accessory, even if the damage was caused by accident.
We are the first “FRC” manufacturer to offer a comprehensive extended warranty ranging from one year on clothing to unconditional lifetime repair on accessories.